The price shown does not include taxes. These are calculated at checkout based on your residential address.

Absolutely! Please note, however, that a ticket is valid for one person only. Make sure each member of your group has their own ticket before departure.

Transportation is not included in our packages. However, we strongly encourage carpooling! Once registered, we can connect you with other participants through our chat group to arrange a ride.

This depends on the chosen adventure:

Park events (e.g., Mont-Sutton, Mégantic): Generally not very demanding, with a short, easy walk from the parking lot.

Hiking Experiences: Some events include a more strenuous hike in the mountains. See the "Difficulty Level" section on the event page for specific details.

Fixed Locations: The exact address is listed on the event page (e.g., Mont Mégantic National Park).

Stargazing Events: To guarantee the best possible skies, the exact location is chosen based on the weather and will be communicated to you by email 48 hours in advance. Please keep this location confidential to preserve the exclusivity of the experience!

If you encounter an unexpected situation, contact us immediately via the WhatsApp group created specifically for your outing. We share real-time locations there.

Not at all! This is the heart of the Zenderfull experience. We'll guide you every step of the way, whether you're a beginner or a pro.

Camera: If you have one, bring it. If not, no worries.

Phone: If you have a recent phone, you'll be surprised at what you can achieve with astrophotography!

White light is blinding and prevents the eye from adapting to darkness (which takes 20 minutes to stabilize). Red light allows you to move around and handle your equipment without disturbing other participants or ruining photos.

To ensure peace and quiet, protect wildlife, and safeguard expensive equipment (tripods) in the dark, pets are not allowed.

We monitor satellite maps closely.

We monitor satellite maps closely.

If the sky is too overcast, you will receive a notification 2 days prior. You will have the choice between a full refund (minus a $5 administration fee) or a credit for a future date.

Note: Some events, whether in a shelter or indoors, are rain or shine. This will be specified in the description.

More than 7 days prior: Full credit for a future event.

Less than 7 days prior: Tickets are non-refundable.

Transfer: You can transfer your spot to a friend at any time at no cost. Contact us with their name!

Yes! All our workshops and instructions are conducted in English and French. We all want to feel at home under the stars.

Pro tip: For your hiking events, be sure to mention in the specific description if hiking boots or layering are required, even if it's not in the general FAQ